Privacy Policy

• Site Usage Analytics

  Trial Radar employs Google Analytics to monitor and analyze website traffic and user interactions. We process this data in an anonymized form to identify trends, address site issues, and enhance overall user experience.

• Objectives for Data Collection

  The data we collect is instrumental in determining user preferences, enhancing service efficiency, and resolving usability concerns. This information is crucial for the continuous improvement of the Trial Radar platform, ensuring it remains user-centric and functional.

• Not Publicly Shared by Default

  Your AI workspace history is stored in your browser and is not published at an anyone-with-the-link Trial Radar URL unless you choose Share. When you send a prompt, however, Trial Radar transmits the prompt, the relevant conversation context, and related trial or eligibility information to Trial Radar's servers and to a third-party AI service provider in order to generate a response. What is sent, how long it is kept, and what a deletion request can reach are described under Generative AI Data Processing.

• User Accounts and Data Security

  Trial Radar has no user accounts. The "Alerts" feature requires an email address so that notifications can be delivered, and those addresses are encrypted and hashed. No account or email address is required to use the AI features or to create a share link.

• Use of Cookies

  Our website utilizes both first-party and third-party cookies to facilitate website operation, analyze user engagement, ensure security, and personalize user interactions. Users can modify their cookie preferences or withdraw their consent at any time by visiting our detailed Cookie Policy.

• Opt-Out Options

  Users can opt out of receiving clinical trial alerts or all email communications, including technical updates, at any time.

• Generalized Clinical Trial Information

  The tool offers non-personalized, general information about clinical trials.

• Legal Disclaimer

  The tool is offered "as is" without warranties. Nothing in this Privacy Policy limits Trial Radar's obligations or any rights or remedies that cannot be waived under applicable law.

• Health Information Privacy

  Wherever you are located, health information you enter may be protected by the privacy laws of your own country or region, and Trial Radar handles it as described in this Privacy Policy. All users should avoid entering names, contact details, medical-record numbers, precise dates or locations, or other information that identifies a person together with health information. Trial Radar is a consumer service: it is not offered as a HIPAA-compliant service and does not enter into Business Associate Agreements, so where HIPAA applies, covered entities and business associates must not use Trial Radar to create, receive, maintain, or transmit protected health information in circumstances requiring HIPAA compliance.

• What Is Sent

  When you use an AI feature, Trial Radar sends the following to its own servers and then to an AI service provider: your question or the preset question you selected, the relevant part of the conversation, trial information for the study you are viewing, your selected language and role, and security or session metadata. If you start a Participation Assistant eligibility conversation, Trial Radar also sends your questionnaire answers, which may contain health information, and later messages in that conversation. The provider generates a response, which Trial Radar returns to your browser.

• Why It Is Sent

  Trial Radar uses this information to generate the response you asked for, to operate and secure the service, to investigate faults, and — for the limited categories described under What Trial Radar Stores — to reuse a stored answer so that a repeated question can be answered without calling an AI provider again.

• AI Service Providers

  Trial Radar uses Google as its generative AI provider. If Google is unavailable, for example during an outage or a rate limit, a request may instead be sent to another third-party AI provider so that most AI features continue to work. Participation Assistant eligibility conversations are different: every assessment and follow-up is sent only to Google's paid Gemini API. If Gemini is unavailable, Trial Radar returns an error and lets you retry instead of using another AI provider. Google does not use paid-service prompts or responses to improve its products.

• Participation Assistant Eligibility Conversations

  For the Participation Assistant's Eligibility Questions and Clinician Checklist, Trial Radar relies on your consent under Article 6(1)(a) of the GDPR and UK GDPR and on your explicit consent under Article 9(2)(a) to process questionnaire answers and later messages that may include health information. Selecting the checkbox starts one eligibility conversation and authorizes the assessment and follow-up questions in that conversation. Consent is optional and may be refused or withdrawn without losing access to other Trial Radar features. Withdrawal does not affect processing lawfully carried out before withdrawal.

  Trial Radar sends your questionnaire answers, relevant trial details, and messages in the eligibility conversation through its servers only to Google's paid Gemini API to assess potential eligibility and answer follow-up questions. Each turn may create a retrievable Gemini interaction containing earlier inputs and outputs. Google may retain the conversation and limited safety or abuse-monitoring records for up to 55 days after the latest turn, but does not use this information to improve its products. Trial Radar does not send an eligibility conversation to another AI provider.

  Your browser stores the eligibility conversation until you delete it. Trial Radar may store and reuse an answer-free questionnaire generated from the trial eligibility criteria, but that questionnaire contains no answers or conversation messages. Trial Radar does not write typed questionnaire answers, assessments, follow-up messages, or other eligibility-conversation content to its database or content logs. To record consent and continue or delete the Google conversation, Trial Radar stores an answer-free consent receipt, pseudonymous conversation and trial bindings, and Gemini interaction identifiers. The receipt records the original acceptance time and wording, and its expiry extends to 62 days after the latest covered message. This restricted metadata is not used for analytics or advertising.

• What Trial Radar Stores

  Trial Radar records AI answers in its database only for questions that contain no text you typed: preset questions, suggested follow-up questions, and buttons such as Explain Study. It may also store and reuse the answer-free eligibility questionnaire described above. Questions you type yourself, questionnaire answers, assessments, and follow-up eligibility messages are not written to the response database. Server logs are retained for 7 days; production logs are truncated and are not used to record the content of your questions, questionnaire answers, or eligibility conversation. Server backups, which cover the whole system including the database and answer-free eligibility metadata, are retained for 7 days.

• Information Held by the AI Provider

  So that a conversation can continue from one turn to the next without resending the whole transcript, the AI provider keeps the interaction on its own systems and Trial Radar refers back to it using an identifier. The provider makes that stored interaction available for 55 days. Trial Radar can ask the provider to delete a specific stored interaction on request.

  Participation Assistant eligibility conversations use Google's paid Gemini API with retrievable interactions enabled so that follow-up questions can use earlier context. The rolling 55-day period begins again after the latest message. Limited safety or abuse-monitoring records may also remain for up to 55 days.

• Where Processing Takes Place

  Trial Radar uses the AI provider's global endpoint, which has no fixed physical processing location. The information described above may therefore be processed in any country in which that provider operates, including countries outside your own and outside the European Economic Area and the United Kingdom.

• International Transfer Safeguards

  Trial Radar uses Google's Gemini API Paid Services. Google processes prompts and responses under its Data Processing Addendum. Where personal data is transferred outside the European Economic Area or the United Kingdom, Google relies on an applicable recognized transfer framework and, where that framework is unavailable, the applicable Standard Contractual Clauses and United Kingdom transfer provisions.

• Personal Information in AI Content

  Trial Radar instructs the AI models not to include personal identifiers such as names, ages, contact details, addresses, or record numbers in the answers they produce. That instruction shapes what a model writes. It does not remove personal information from what you send, and it is not a guarantee. Please do not enter information that identifies you or another person.

• Access and Deletion Requests

  You can clear browser-stored AI conversations at any time. For an active eligibility conversation, choose End eligibility conversation to stop future use and ask Google to delete every retrievable Gemini interaction associated with that conversation. Deletion requests that cannot be completed immediately remain pending and are retried. Limited safety or abuse-monitoring records may remain for up to 55 days. If you ask Trial Radar to delete other AI information relating to you, the request can also reach stored answers to preset questions, share links you identify, and identifiable answer-free consent metadata. Deleted Trial Radar content may remain in server backups for up to 7 days. Trial Radar cannot recover or remove a copy that someone has already made from a share link.

• What Share Does

  Creating a share link stores a copy of the selected response or conversation on Trial Radar servers at a URL that can be read by anyone who has the link. Trial Radar has no accounts and therefore offers no invitation-only sharing; treat every share link as public.

• Identification

  Trial Radar does not add an account name or account email to the share, because sharing does not require an account. The transcript, title, source page, and other content selected for sharing may nevertheless identify you or another person.

• Review and Moderation

  Trial Radar does not routinely review or moderate shared chats before publication. Authorized personnel and service providers may access content when necessary to operate, secure, support, or comply with legal requirements relating to the service.

• Search Engines

  Trial Radar instructs search engines not to index or follow shared-chat pages. These instructions do not make a link private, and Trial Radar cannot guarantee that a third party will never index or preserve it.

• Managing the Link

  You can renew or deactivate a link from Saved → Shared links in the browser that created it. Deactivation stops Trial Radar from serving the transcript through that link, but it cannot remove copies made by recipients. The management credential is stored in that browser; clearing your browser data can remove your ability to manage the link.

• Expiry

  Access through the link expires after 30 days unless renewed. When a link expires or is deactivated, Trial Radar stops serving the transcript through it, and the stored copy is removed during routine maintenance, which runs at least weekly. Removed content may remain in server backups for up to 7 days.

• Before You Share

  Remove names, contact details, record numbers, dates, locations, and anything else that could identify you or another person. Do not use Share for patient information.

• Third-Party Service Providers

  We may share data with third-party service providers to help us operate our website, conduct business, or provide services to you. These third-party service providers have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Legal Requirements

  Trial Radar may disclose your data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

• Shared AI Conversations

  Sharing an AI conversation publishes it at a public link. See Sharing an AI Conversation for what Share does, how to manage a link, and when access ends.

• Professional Advice Disclaimer

  Do not rely on the Generative AI Tools for medical, legal, financial, or other professional advice. Any content regarding those topics is provided for informational purposes only and is not a substitute for advice from a qualified professional.

• Data Privacy

  Please do not enter protected health information or other data that identifies or could identify an individual, such as names, addresses, or email addresses, into the Generative AI Tools. Responses are generated by machine learning models and are not warranted to be secure or confidential. See Generative AI Data Processing for what is sent and how long it is kept, and Sharing an AI Conversation for what happens when you publish a conversation at a public link.

• Age Restrictions

  You may use Trial Radar's Generative AI Tools only if you are at least 18 years old and meet any higher minimum age required in your country. Users under 18 must not access the Generative AI Tools, even with permission from a parent or guardian.

• Please see our Terms of Use for more information about Generative AI Tools & Services.

• Display of Advertisements

  Trial Radar may display advertisements on our website, including those served by third-party ad networks such as Google AdSense. These advertisements help support the operation and maintenance of our platform.

• Third-Party Ad Networks

  We work with third-party ad networks, including Google AdSense, to serve relevant advertisements to our users. These networks may use cookies, web beacons, and other technologies to collect information about your interactions with our site and other websites.

• Cookie Management

  For detailed information about the cookies used for advertising purposes and how to manage your preferences, please refer to our Cookie Policy. You can adjust your cookie settings at any time through this policy page.

• Opt-Out Options

  You can opt out of personalized advertising by visiting the Digital Advertising Alliance's Consumer Choice page at https://optout.aboutads.info/. For more information about how Google uses data when you use our site, please visit https://policies.google.com/technologies/partner-sites.

• Our Approach to Ad Blockers

  At Trial Radar, we use technology to detect ad blocking software. This approach helps us maintain a sustainable and equitable service for all our users.

• Why Advertising Matters to Us

  The revenue from advertisements plays a vital role in our operations

  • It allows us to continually enhance the Trial Radar platform
  • It covers essential costs like server maintenance and data management
  • It enables us to keep providing free access to valuable clinical trial information
  • It funds our ongoing research and the development of new, user-requested features

• How You Can Access Our Services

  To use Trial Radar, we kindly ask that you choose one of these options

  1. Allow the display of advertisements on our site
  2. Explore alternative options, such as our premium subscription with enhanced AI-powered features

  By choosing one of these options, you're helping us maintain a high-quality, reliable platform accessible to as many users as possible.

• We Value Your Choice

  We understand that online advertising can be a concern for some users. Rest assured, we respect your preferences. By supporting us through ads or alternative options, you're helping keep Trial Radar accessible to everyone, including those who might not be able to afford paid services.

• Our Commitment to Your Privacy

  Your privacy remains our top priority, even when displaying ads. We carefully select reputable ad networks and take measures to ensure a non-intrusive advertising experience that aligns with our service standards and your privacy expectations.

• Access and Correction

  You have the right to access, correct, update, or request deletion of your personal data. To do so, please contact us using the details provided below.

• Data Portability

  You have the right to request a copy of the personal data we hold about you in a structured, machine-readable format.

• Consent Withdrawal

  Before starting a Participation Assistant eligibility conversation, you can refuse consent by leaving the checkbox unchecked, closing the questionnaire, or choosing another action. Your answers will not be submitted for AI assessment. Once accepted, the consent applies only to that eligibility conversation and does not silently transfer to a new trial or chat.

  After an eligibility conversation starts, choose End eligibility conversation to withdraw consent and stop future use. Ending does not undo processing already completed. Trial Radar asks Google to delete the stored eligibility conversation; if deletion cannot be completed immediately, it remains pending and is retried. Trial Radar does not save your questionnaire answers, assessments, or follow-up messages in its database. The answer-free questionnaire may remain reusable until its normal expiry, and limited provider safety or abuse-monitoring records may remain for up to 55 days.

  You can manage consent for cookies separately through your cookie settings. Visit the Cookie Policy page for more details.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Legal Compliance and Updates

We regularly update our policies to remain compliant with relevant laws.

If you have any questions about this Privacy Policy, please contact us